Service Delivery Policy

1. No physical goods

CIArb Bahamas Branch sells event registrations and sponsorships only. No physical goods are shipped. The service is delivered on the event date, in person or online, as described below.

2. In-person attendance

In-person registration gives the named attendee admission to Arbitration Day 2026 on Wednesday, 18 November 2026 at British Colonial Nassau, Nassau, The Bahamas. Please bring your registration reference (shown on your confirmation) for check-in at the venue.

3. Virtual attendance

Virtual registration gives the named attendee access to the online event. Virtual delegates join on the website’s Join Virtual Event page using their registered email address and registration reference. A one-time access code is sent to the registered email address when you request access before or at the start of the event. Access details are personal and must not be shared.

4. Confirmation

Your registration confirmation, including your registration reference, is shown on screen immediately after successful payment (or immediately after registration where no payment is due) and is also sent by email to the address you registered with.

5. Sponsorship benefits

Sponsorship benefits, including complimentary registrations, parking, logo placement and booth space where included, are delivered as described for the selected package on the Sponsorship page and in the applicable sponsorship agreement.

6. If you do not receive a confirmation

If you have not received your confirmation email within one hour, please check your spam or junk folder, then email info@ciarbbahamas.com with the attendee name and, if available, the registration reference. Please do not pay again.

7. Cancellations and refunds

Cancellations, refunds, substitutions and changes of attendance mode are governed by the Refund & Cancellation Policy. See also the Terms and Conditions.